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HNTB Project Quality Manager - Transit in Bellevue, Washington

What We're Looking For

Develop, implement and manage the quality of project deliverables through an accepted Project Quality Plan (PQP) that meets the HNTB and project/client requirements for a large transit project. Work proactively with the project team to ensure that PQP expectations are communicated for each deliverable. Provide quality training to project team members, including subconsultants, on the PQP. Proactively work with the project manager and project team through quality reviews and participate in client quality audits as required. Manage quality audit and corrective/preventive action systems. Develop and manage project quality performance metrics and report to project/office leadership and client when required.

Primary Focus Will Include:

  • Work with the project manager, project team and client to achieve a successful quality program through proactive quality training and communication for each deliverable.

Preferred Qualifications and Skills:

  • Certifications/licenses: American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence, Certified Quality Engineer, or Certified Quality Auditor.

  • Leadership abilities, ability to influence others.

  • Strong verbal and written communication skills including presentation skills.

  • Experience in Bluebeam Revu.

  • Proactive.

  • Process-oriented.

  • Root cause analysis and continual improvement skills.

  • Ability to identify and implement quality performance metrics.

  • Ability to work collaboratively in a team environment.

What You'll Need

Essential Responsibilities:

  • Working in conjunction with the Project Manager (PM), and Task/Functional Leads, using the Client Deliverable Quality Matrix (CDQM), identify project deliverables and determine necessary quality check and review activities for each deliverable based upon complexity and risk to capture schedule, resources and budget needs for incorporation in the Work Plan. Requires participation in the Contract Work Plan (CWP) Tiger Team. Manage the CDQM for the duration of the project.

  • Developing the and maintaining the Project Quality Plan (PQP) for the project (either Standard or Custom) based upon the HNTB Quality Management System and any applicable client/project requirements. Working with the PM and the Client to obtain client approval of the PQP when required.

  • Performing quality assurance oversight of the PQP and resulting deliverables

  • Providing or overseeing initial and recurring PQP training for project team members, including Subconsultants when necessary.

  • Reviewing and approving Subconsultant Quality plans when necessary, and auditing subs for compliance.

  • Manage quality audit and corrective/preventive action systems on projects when required.

  • Developing and reporting on project quality performance metrics to project team and Office Management Team (OMT), including fulfillment of the CDQM and compliance with the PQP as part of Monthly Project Reviews.

  • Facilitate continual improvement and share lessons learned/best practices with project team, OMT, Division Quality Managers (DQM), Division Delivery Officers (DDO), and the Corporate Quality Director (CQD).

  • Perform other duties as assigned.

Minimum Qualifications:

  • Bachelor’s degree in Quality Management/Engineering, Civil Engineering, Industrial Engineering, or other related engineering or math/science degree.

  • When contractually required by client, may also require PE license or ASQ Certification.

  • 10 years of previous experience developing and implementing project quality plans meeting corporate and client requirements, including ISO 9001, FTA or other quality system requirements. Experience managing and overseeing project teams. Previous experience in quality management on DB projects to be considered for DB projects.

About Us

For more than a century, HNTB has helped deliver infrastructure solutions that best meet the unique needs of our clients. With client relationships spanning decades, we understand infrastructure life cycles and have the perspective to solve technical challenges with clarity and imagination. We are far more than a design firm. We see and help address far-reaching issues of financing, legislation, design, construction, community outreach and ongoing operations. As employee-owners committed to the highest levels of performance, we enable clients to achieve their goals and inspiring visions.

Just like we are committed to delivering for our clients, HNTB is also committed to delivering for you by offering benefits to protect the health of you and your family, help you balance family and career, and build your savings for retirement. Learn more at

HNTB Corporation is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran.

The HNTB Companies are an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, pregnancy status, sexual orientation, gender identity, veteran status, marital status, genetic information, citizenship status, or other status protected by law. In compliance with the Immigration Reform and Control Act of 1986, we will hire only U.S. citizens and aliens lawfully authorized to work in the United States (if the position is or will be one which is subject to U.S. law). We will provide reasonable accommodation for qualified individual with a disability where appropriate.

Work Authorization

Applicants for U.S. based positions with HNTB Corporation must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is typically not available for entry level positions.

EOE including Disability/Protected Veterans

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